Drive Business Efficiency at Scale with Generative AI

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Seamlessly integrate Gen AI into your marketing, support and operations to unlock higher ROI and customer satisfaction.

Get A Demo

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Trusted by 500+ Leading Brands

Harness the Power of Generative AI for Your Enterprise

AI services to bridge the gap between your pressing business challenges and tangible results

Gen AI Q&A

Gen AI Sales Assistant

Agent Co-Pilot

Bespoke Gen AI Solutions

WhatsApp CRM

Gen AI Q&A

Point your AI assistant to your support content & offer fast, accurate, and personalized assistance to resolve diverse customer queries.

Gen AI Sales Assistant

Provide conversational buying guidance with the touch of a human sales assistant and engage buyers with product recommendations and pre-sales support.

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Agent Co-Pilot

Reimagine agent efficiency with AI-powered chat summaries and response suggestions for faster query resolution and higher customer satisfaction.

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Bespoke Gen AI Solutions

Enhance business performance and efficiency with customized, LLM-powered applications purpose-built for your unique enterprise requirements.

WhatsApp CRM

Track, manage and respond to user queries on their favorite messaging app, WhatsApp, and engage them in tailored conversations for increased lead generation and reduced acquisition costs.

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Build Once Deploy Anywhere

Offer a seamless customer experience with Generative AI-powered assistant

Website

WhatsApp

Instagram

Messenger

Google

Integrate Gen AI into your web assistant and effectively handle any volume of queries from web visitors, offering efficient and personalized support round the clock.

Explore Web Channel

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Empower customers with the convenience and immediacy of AI-powered WhatsApp conversations to track orders, book appointments, get product recommendations, and complete transactions.

Explore WhatsApp

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Break the ice with customers who drop into your DM with prompts tailored to their needs and interests. Drive the conversation for increased brand awareness, conversions, and loyalty, and repeat purchases.

Explore Instagram

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Be available on demand 24/7 to your Facebook page visitors. Enhance support while reducing wait times for product information, troubleshooting assistance, and guidance on orders and returns.

Explore Messenger

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Delight customers from your first interaction with them. Talk to them soon after they search for your brand on Google.

Explore Google Business Messages

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Solutions for Every Industry

Industry-specific use cases designed to increase leads, transactions, and repeat purchases

Retail

Fintech

Insurance

Healthcare

Travel & Hospitality

Media & Entertainment

Education

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Retail

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Tira, a personal care brand, partnered with Haptik to build a Generative AI-powered Assistant that could engage in natural conversations with buyers and help them find the right products. With conversational product discovery and personalized product recommendations enabled, the AI Assistant offers a seamless shopping experience leading to higher purchases and improved loyalty.

Solutions for Retail & eCommerce

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Fintech

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Upstox, one of Asia’s leading investment platforms, was inundated with large volumes of support queries overwhelming its support infrastructure. It partnered with Haptik to build a self-serve Gen AI Assistant to provide unparalleled customer service. Haptik’s solution helped Upstox achieve an automation rate of 77% and alleviate agent load by 85%.

Solutions for Fintech

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Insurance

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Kotak Life Insurance caters to 46 million customers with wide range of products for protection, annuity, retirement, savings, and investment. It collaborates with Haptik to optimize end-to-end insurance buying process for customers on WhatsApp. By implementing Flows, Kotak Life has improved lead generation by 400% while reducing drop-offs and maximizing task completion.

Solutions for Insurance

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Healthcare

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Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users.

Solutions for Healthcare

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Travel & Hospitality

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Club Mahindra, a hospitality company, partnered with Haptik to build a virtual assistant that could help travelers make travel bookings seamlessly - by interacting with the AI Assistant. Ask clarifying questions, sift through wide-ranging properties, and make property bookings by submitting details such as guests, amenities required, and so on.

Solutions for Travel & Hospitality

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Media & Entertainment

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The goal of Disney Hotstar was to provide scalable customer support with a fast and supremely efficient customer experience. Haptik built an intuitive WhatsApp chatbot that resulted in a 97% improvement in query resolution time, reducing first response time from three hours to 30 seconds.

Solutions for Media & Entertainment

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Education

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Ryan International, a leading education institution, uses WhatsApp as a channel to regularly update students and push them further in their learning journey. The chatbot sends reminders, tips, progress reports, and learning materials on a regular basis.

Solutions for Ed-tech

Why Partner with Haptik

500+ Companies Have Partnered with Haptik to Grow Their Business

Decade of AI Expertise & Domain Knowledge

Decade of experience in AI and building custom models. Our domain expertise spans across various sectors, including retail and e-commerce.

trustworthy

Enterprise Grade Security

We’ve our own constitution and data masking capabilities, which are part of every prompt, to ensure utmost confidentiality of PII data or sensitive information.

Cost Optimization

We implement caching, token optimized efficient prompting, fine tuning & more to build cost optimal solutions.

Seamless Customer Experiences are Fuelled by Smart Integrations